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#283848
George Emmanuel
Participant

    US Member

    We thought going to the self-mailer would require the thicker outer paper and that it would be supplied. But, it didn’t come that way as there is an extra cost for 80lb and 100lb paper. So, we are in discussion about making sure this doesn’t happen again. But even going back to the envelope, several people over the years have received damaged magazines in the envelope, which is a USPS issue. All we can do is replace those.

    George Emmanuel