Sorry Dave, I don’t buy that. When I ship something to someone, I don’t charge them to go to the post office. Secondly, it was a letter envelope. you walk 10 feet to the mail box, insert it, then raise the red flag. Besides that, there is that issue of ignoring my emails. I hear what you are saying but what happened to just good old fashioned customer service?
This company has to pay people to do what your willing to do for free.
If you consider what it cost to put that part in stock so the person that took your
order could give it to the person who went to the parts room to get the part along
with whom ever packaged it for shipping, plus recording of the sale, not to mention the
expenses of the building, like utility’s, insurance, maintenance, rent or mortgage,
that this all went on in, and then there are tax’s, the company lost money on an
order that small. For a business its more than just sticking a part in an envelop and
sending it to the post office.
Tubs.
A "Boathouse Repair" is one thats done without having tools or the skills to do it properly.